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    What I do....

Generally - I do something like this.....

White board image

which becomes something amazing like these....

(my talented teams)

Design1
Design2
Design3

Below are examples of old & new work - software to mobile apps; conferences; pitches etc.   I can't take credit for all as I'm usually directing...   Just a snapshot. 

 

Click on them to read a description - carousel through  - or read a few examples 

Portfolio

I've used Service Blueprints across SeedLegals to help many areas of the business. This is for our latest endeavour to go into a brand new market 2024

Pause a moment

Pause a moment

Working with Stanford Medicine on an app that helps frontline covid workers to deal witht he emotional toil of their everyday pressures. (Proving I can still do IA and wireframes!) 2022

Prototyping for fund raising

Prototyping for fund raising

When Saif was raising for Altruistiq I helped prototype the vision out and then with the initial wireframes to start the product off. Lots of tricky calculations & graphs in a brand new area breaking new boundries. 2021

Sofa Configurator

Sofa Configurator

Phase 1: Estimated 16% increase in conversion (equivalent of £2.5m-£3m of incremental sales pa)

Loyalty Redesign

Loyalty Redesign

240,000 downloads in the first two days 400,000 downloads in the first week 1,000,000 downloads in eight weeks More than six million unique visits in the first week Over 260,000 new registrations in one month 8% Net Promoter Score (NPS) Improvement. 70 pieces of press coverage (1.5m reach)

Journey Map

Journey Map

Using journey maps to identify sizings, roadmap, backlog

Design Led Workshop

Design Led Workshop

Using design led practices to help collaborate between departments. Journey maps combine everyone & get everything out

Marks & Spencer

Marks & Spencer

Slowly edging our way through a digital transformation!

Personas

Personas

Shopping personas

Argos

Argos

Rapid agile teams where we saw the fruit of our labour

Style Guides

Style Guides

I may not be the pixel person - but I make sure we have style guides in place

Digital Experience

Digital Experience

How to create, deliver and market a great experience

BT Financial Group

BT Financial Group

Business transformation redesigning all products, across all channels. not just getting the design done and delivered - keeping it consistent across multiple streams. Creating pattern libraries and processes so the design has longevity and scalability.

Fundamentals of UX

Fundamentals of UX

Successful experiences balance the needs of users, the business, technology and the brand

Agile & UX

Agile & UX

A presentation I've done at conferences a couple of times

Personas

Personas

How to do them and why they're useful

Mapping to advocacy

Mapping to advocacy

How meeting customer needs maps to brand loyalty

SEEK

SEEK

Ticking over ....day by day. Also built the mobile app. and full redesign of the advertiser software. Integrated the brand across all 4 websites to strengthen the experience.

SEEK Volunteer

SEEK Volunteer

Complete redesign and integration with Australian Volunteer Organisations

Qatar Airways

Qatar Airways

Complete replatform and redesign

Qatar Airways

Qatar Airways

Funky stuff they never quite managed to build

Pitch for a kiosk touch screen

Pitch for a kiosk touch screen

Story Telling

Story Telling

For ladbrokes - to show how the experience would feel for customers

Singapore Air

Singapore Air

Complete re-platform and redesign

Vodafone - UK & Group

Vodafone - UK & Group

Complete re-platform of the shop and align the style guide for international consistency for the rest of the site. Strategy work with the group.

Sitemaps

Sitemaps

Incase you need to know that I am very much the structured person

Skywards

Skywards

Emirates FF site - was up for 10 years until the rebranding.

How IA becomes amazing

How IA becomes amazing

Same brief - 3 designers - this is why UX is so amazing

Sydney Festival - the millenium

Sydney Festival - the millenium

AMP - for the Olympics

AMP - for the Olympics

Integration of 3 sites into one; with new look and feel ready for the Olympics

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